Privacy and Policy

Effective Date: 27 December 2024

Welcome to ScaleRocket, powered by Abbacus Technologies. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, contact number, company details, and other information provided during registration.
• Transaction Data: Purchase history, orders, and payment details.
• Feedback and Support: Any information shared when contacting support or providing feedback.

1.2 Automatically Collected Information

• Device Data: IP address, device type, operating system, and browser type.
• Usage Data: Pages viewed, time spent, clicks, and other interactions.
• Location Data: Approximate geolocation based on IP.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and deliver tailored content.

2. How We Use Your Information

We use the collected data to:

• Provide and maintain the ScaleRocket application.
• Process transactions and manage accounts.
• Deliver personalized recommendations and insights.
• Improve application functionality and user experience.
• Communicate updates, promotions, and support responses.
• Ensure security and prevent fraud.

3. Sharing Your Information

We may share your data with:

• Service Providers: Third-party vendors aiding in operations like hosting, analytics, and payment processing.
• Legal Obligations: Authorities when required to comply with laws or regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We never sell your personal information.

4. Data Retention

Your information is retained as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We implement industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your data.
• Restrict or object to data processing.
• Withdraw consent where applicable.

To exercise these rights, contact us at contact@scalerocket.tech.

7. Children’s Privacy

ScaleRocket is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. Third-Party Links

Our application may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be effective upon posting. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contact@scalerocket.tech
• Phone: +917048515860
• Address: 1st Floor, Capital 2, Vijay Cross Rd, Ahmedabad, Gujarat, India – 380009

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