Unlock Business Success with Our B2B eCommerce Solution

Customer segmentation allows B2B Businesses to categorize customers into distinct groups based on various criteria and enhance experiences with:

• Customer Grouping
• Targeted Marketing
• Segment-Specific Discounts
• Enhanced Customer Support
• Data-Driven Decision Making by Segmentation
• Analytics for Optimization

B2B transactions often involve negotiations, volume discounts, and customized pricing based on the nature of the business relationship. The ScaleRocket has capabilities to handle:

• Dynamic and Flexible Pricing Rules
• Tiered Price and Bulk Pricing Structure
• Customer and Customer Group Specific Pricing
• Custom Pricing
• Rule Based Discount
• Real-Time Pricing Updates

B2B transactions often involve negotiation and customization of terms, pricing, and quantities. Quotations provide a structured platform for businesses to discuss and finalize these details before making a purchase:

• Ease Create, Edit, and Manage Quotations
• Request for Quote (For Single or Multiple Items)
• Quote Approval Workflows
• Real-time Collaboration
• Quote History

B2B transactions frequently involve bulk purchases of standardized items. The “Fast Order” feature facilitates bulk ordering by enabling customers to input quantities and SKUs in a single step, reducing the time it takes to complete large orders. Also, it reduces errors, increases accuracy, and boosts order frequency by encouraging repeat business.

• Routine and Bulk Purchasing
• Select Saved Requisition List for Fast Ordering
• Import CSV for Fast Ordering
• Suggestive Product Search

The feature aligns with the procurement workflows of businesses, providing a centralized and organized system for managing the products or materials needed for regular operations department-wise. By using predefined requisition lists, businesses reduce the risk of errors in ordering, ensuring that the right products are consistently ordered in the correct quantities.

• Create, Edit, Delete and Manage Multiple Lists
• Quick Ordering by Adding Items to Cart in One GO
• Suggestive Product Search to Add in List
• Quantity Specification for Accurate Order Fulfillment
• Add Products to Lists from The Product Catalog

B2B transactions often involve multiple steps and stakeholders. Effortless order management streamlines these processes, reducing complexities and making it easier for businesses to complete transactions efficiently.

• Manage and Process Orders Placed by Customers
• Create Order for Customer from Backend
• Invoicing, Credit Note, and Shipment
• Cancel Order
• Multiple Payment Methods Including Credit Balance

In B2B transactions, efficient item return management is vital for meeting quality standards, compliance, addressing errors, and promptly handling returns of defective products, ensuring replacements or refunds within warranty scopes.

• Easy Return Initiation and Management
• Item(s) Return Approval Workflow
• Customizable Return Reasons
• Ability to Upload Images of the Product(s)
• Return Tracking and Status Updates

Ensures a seamless payment experience during in-person interactions with sales reps, fostering positive relationships and customer satisfaction. Additionally, accelerates invoice settlement by enabling immediate payment collection, reducing delays, and enhancing cash flow.

• Invoice and Due Balance Display
• Multiple Payment Options (Cheque, Cash, QR Code)
• Partial Payments
• Transaction History
• Payment Confirmation Notifications

Streamline appointment scheduling and management for sales representatives, empowering them to efficiently plan their day and optimize field time. Additionally, it aids B2B businesses in resource optimization by providing effective monitoring capabilities.

• Calendar Scheduler and Reminders
• Route Generator and Optimizer
• Approval Based Workflow
• Geo Location Tracking with Check-In/Check-Out
• Timely Visit Schedule Notification and Feedback
• Automated Allowance Calculation (TA, DA)

AI analytics offer actionable insights from extensive datasets, informing strategic decisions based on real-time and historical data. This enables businesses to effectively segment their customer base for personalized marketing, optimize inventory levels through demand forecasting, refine pricing strategies based on market conditions, competitor pricing, and customer behavior, and monitor sales team performance to enhance strategies.

• 360 Degree Analysis for Order and Market Demand
• Product Profiling, Suggestion and Demand Report
• Customer Profiling Based on Revenue
• Customer Inactivity and Engagement Report.

B2B e-commerce businesses often target a global market. Having multiple stores allows them to tailor their offerings and marketing strategies to specific regions, catering to the diverse needs and preferences of customers worldwide.

• Multi Store
• Multi Language
• Multi Currency
• Local Taxes
• Region Wise Compliances with Regulations